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It was a pleasure speaking with Sebastian

It was a pleasure speaking with Sebastian Coca today. He was very courteous, polite, and patient while helping me resolve an issue with my mother's phone line. Since switching my cell phone service to Tello, I have consistently received exceptional customer service. Every interaction has been professional, helpful, and pleasant. I truly appreciate the outstanding support and would like to thank Sebastian Coca for his excellent assistance. Karine

Great experience with Tello customer service

I had a tough time trying to get my wife's phone back up and running. I had changed bank accounts and the payment to keep it in service was lost. Unbeknown to me when I had set it up I had left off one character in the email account. I called customer service and the woman helped me figure out my mistake and got me back in so that I could get money onto her phone acount with the new bank. I think this woman was a Godsend for helping me out. My wife's phone now works and she still has her phone number. Thanks for being such a great help.

Fantastic experience

Fantastic experience. Talking to human being not to the computer is still great deal. Kindness and professionalism on highest level. Thank you so much, Jack Piotrowski.