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Unmatched service

I took a career break to study and travel and I was paying hundreds of dollars to retain my USA number - until I found Tello. It took about an hour or so to switch and port my number and bring down my bill to a fraction! The support staffs are always available and willing to go extra miles to solve any problems. I wish I knew about Tello a year ago!

Most Honest Mobile Phone Company

Except Tello, all the other mobile phone companies are all about greed and dishonesty. Their tactics to fool and trap current and new customers are despicable. I feel very fortunate to have found Tello. This company treats me like a person rather than a target like other companies do. Tello's customer service agents are very professional, reliable, helpful and honest. They offer the same phone service quality but at a fraction of the cost of all other phone companies, and I feel free as a bird. No contracts, no tricks and no entrapment. Plus, agents are readily and quickly available 24/7. No need to go through all the tricky prompts and stay on hold.

The agent did an excellent job.

The agent did an excellent job of answering questions and guiding me through the process of activating my cell phone.He was very knowledgeable and patient with his instructions with no issues with completing the activation. Thank you the service was appreciated.