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Tello

Tello, please stay the way you are. You are perfect. No shenanigans, no price jacking, no hidden fees, and no need to debate with a customer service representative to close an account. This a type of company the country needs - honest and simple. I wish more people know about Tello. I have been using them for two years. If they stay like this, I'll happily use this for the rest of my life.

Excellent experience

Excellent experience! The customer service rep was patient and friendly, she was also efficient in solving my questions. Thank you for everything!

Friendly to people who actually travel

First of all, Tello didn't ask me to write this review. They didn't put up banners or popups or send me emails unlike a certain bank which I probably can't name here. I used to use Mint Mobile and as someone who travels overseas, you simply cannot log into the Mint Mobile app, website while overseas and I used to play the VPN game and still couldn't get in. Because Mint doens't think Americans travel apparently. Well I finally had it and at the recommendation of ChatGPT, decided to give Tello a try. Instantly Tello advertises itself as a service for people who actually travel abroad. Because people need to be able to use their credit cards overseas and receive text messages. Tello gets this and the whole setup was very fast and efficient. I was then able to confirm Chase/Capital One was actually able to text me as needed. I love Tello's pricing and its 1/3 the price of Mint with add on pricing that allows you to roam as well. So far their app/website did not mind I am travelling overseas and let's hope they don't do what Mint does. Excellent service Tello!