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Affordable with network issues

The most affordable plans ever with free international calling and roaming capabilities with pay-as-you-go balance - what more anyone can ask for! My only complaint is poor coverage, sometimes right outside my apartment and in some stores I get almost no signal and using GPS while driving often becomes problematic.

So far so good

So far so good. Talked to customer service, it was easy and the problem was fixed. Unlike other experiences with other phone companies.

Spoke to customer service rep Michael

Spoke to a representative named Michael. He helped guide me through the process of resolving my issue, and his customer service skills were PHENOMENAL. He helped guide me through a tough tech issue, and he showed a great deal of patience and genuinely wanted to help. I was very impressed considering that most reps with other companies just want to get you off the phone as soon as possible. Michael's the best customer service rep I've ever interacted with. (And for the record, I've spoken with 2 other Tello reps, and they were great as well, so props to Tello!)