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Excellent Experience with Tello

We would like to share our sincere appreciation for Tello. We are Dmytro and Victor, and our experience with Tello has been truly excellent. The service is reliable, flexible, and very convenient, even when used outside the United States. What impressed us the most is the outstanding customer support. The support team works very fast, professionally, and efficiently. Every issue we had was resolved promptly and with genuine care, which is especially important when you are abroad. Thanks to Tello, we feel free and connected anywhere in the world. Whether it’s Wi-Fi calling, app-based services, or account support — everything works smoothly and gives peace of mind no matter where you are located. We highly recommend Tello to anyone who values freedom, reliability, and excellent customer service. Thank you, Tello, for a great service! Sincerely, Dmytro & Victor

Talking to Sam was a pleasure as she…

Talking to Sam was a pleasure as she was very polite, not a AI response, and resolved my issue very promptly.

Trying to Do the Impossible

I was told that when I returned to the USA for the winter, I could reactivate my SIM card from last year. I tried for 2 hours to get that work without any success. I asked some helper online and they told me to do what I had been trying to do. Finally, I asked for a response from the Help Line. They told me that I cannot reactivate a SIM card that has be deactivated. They were very friendly and indicated they would send a new SIM card in the mail, which I should receive within 3 - 5 business days. I have not received it yet but this is day 4, so I anticipate it will be there tomorrow. Next time I will order an e-SIM card.