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Most Honest Mobile Phone Company

Except Tello, all the other mobile phone companies are all about greed and dishonesty. Their tactics to fool and trap current and new customers are despicable. I feel very fortunate to have found Tello. This company treats me like a person rather than a target like other companies do. Tello's customer service agents are very professional, reliable, helpful and honest. They offer the same phone service quality but at a fraction of the cost of all other phone companies, and I feel free as a bird. No contracts, no tricks and no entrapment. Plus, agents are readily and quickly available 24/7. No need to go through all the tricky prompts and stay on hold.

I had an amazing experience with…

I had an amazing experience with Tello’s customer support. I was trying to activate an eSIM from abroad and encountered some issues, but their team responded quickly and guided me step by step with great patience and professionalism. Their instructions were clear, and thanks to their help, I successfully activated my line. I truly appreciate their support and highly recommend Tello to anyone looking for reliable service and responsive support!

Better than Google

The customer service rep that stayed on the phone with me for like an hour was the best and extremely patient. I was trying to add an esim to a Google Pixel 3 watch and having issues is why I called. Long story short, it didn't happen and thru no fault of the rep. I called Google next and guess what? They couldn't figure it out either. Pretty sad. I returned the watch yesterday and have a Galaxy watch coming today.