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My VOIP disaster, saved by Tella.

I appreciate everything that everyone at Tella have done for me. My previous VOIP provider broadcast announced that they were shutting down all services and closing in 5 days. Shortly after, they closed their website and closed access to all online customer services. They recommended another VOIP service that looked even sketchier, and which offered a reward for each new customer referred. Since everyone affected was referred by the closing VOIP, I assumed that the first VOIP would get all those sweet referral fees for referring their customers. The second sketchy VOIP took my money and did not set up a phone number for me; also their support Chat Line did not open a chat page and their phone support was not available. Both the first and second VOIP services forced me to lose my primary phone number, which I've used for nearly 30 years, and which I used as an overseas expat. So, after researching "VOIP with the best service ratings", I signed up with Tella. Tella service has been spectacular; far exceeding my expectations. I'll be sure to recommend Tella to everyone who could use Tella's service.

great but expensive roaming

Everything has been great, especially with the eSIM which I could do over the web last year before travelling to the US. Working "over wifi" on my iPhone, even SMS text, is great when I'm not in the US. Payment (card, apple pay...) works fine. The only pain points: * the app UI is a little confusing sometimes (but not terrible) * Roaming in Europe is a bit on the expensive side. It only works in "Pay as you go" mode and 1 cent per MB is too 5 years ago.

Tello really meets our family where we…

Tello really meets our family where we are at. We love the flexibility of having the ability to make our plan what our family needs each month. The coverage is great and the hotspot is amazing for our little sons tablets while traveling. We are new to Tello but we plan to hang around for a long time.