Generally Happy

I am generally happy with Tello for my mobile phone service. The price is 5 STARS easily. The coverage is an average 3 STARS. Living in a small city, the coverage is fine. Traveling along the interstate system is fine. But outside of cities and the major travel routes, the coverage is less than desired. Data is 3 STARS. I rarely use my allotted data usage from month to month. But this last month (NOV 2025) while on an extended road trip, I ran out of data with only 1-2 days left before my auto renewal. It would be nice if Tello banked at least some of the unused data from past months.

Data is inconsistent but that's it

Data is horrible. I was within 100 feet of a tower and it could not load a 144p youtube video. Super slow no matter where you are. It's cheap tho ig. However customers service is incredible as well as great price.

An elegant solution.

This has been my perfect phone service solution. I've bounced from one affordable provider to the next (think Republic Wireless, Mint and the like) and had problems with each of them, like random coverage loss in covered areas, not getting 50% of the calls dialed to me (while I was job searching, mind you!) and would need to switch, but I refused to bleed out my wallet for a high price plan. I've been on Tello for a few years with ZERO issues. It's truly a "set it and forget it" type of thing. I kept my same phone I had used with other providers when I switched to Tello and the issues stopped. I can't remember the last time I logged in to the Tello website, because I don't have to. I can count on my service working 24 hours a day without lifting a finger. Thank you Tello! You're doing the small, meaningful things right that other providers can't seem to grasp.