Sincerely NM

I have been happy and content for years since I first begin my service. I have had offers to change and I will gladly Remain with TELLO. Sincerely NM

The online order interface functioned…

The online order interface functioned seamlessly and quickly. I also like the feature of checking off the 48 hour reminder one gets before the plan is renewed. I think that automatically scheduling the 48 hour reminder upon completion of the payment will improve matters more.

An elegant solution.

This has been my perfect phone service solution. I've bounced from one affordable provider to the next (think Republic Wireless, Mint and the like) and had problems with each of them, like random coverage loss in covered areas, not getting 50% of the calls dialed to me (while I was job searching, mind you!) and would need to switch, but I refused to bleed out my wallet for a high price plan. I've been on Tello for a few years with ZERO issues. It's truly a "set it and forget it" type of thing. I kept my same phone I had used with other providers when I switched to Tello and the issues stopped. I can't remember the last time I logged in to the Tello website, because I don't have to. I can count on my service working 24 hours a day without lifting a finger. Thank you Tello! You're doing the small, meaningful things right that other providers can't seem to grasp.