Easy to order and customer service was helpful

It was easy to make the order. I wasn’t sure the best way to proceed as I’m helping someone who lost their phone so I called customer service. I was expecting a long hold but someone answered quickly and he was very helpful in advising me what to do and where in the website I could find what I needed.

Very happy customer

I have used many other carriers. This is the best service for me. I do a lot of remote work in rural areas. The T-Mobile networks. I have them as my main carrier. I use the Tello service for my laptop. I have used it in many remote areas an I have always had good service. I have always gotten good support via email. I have seen up to 800gb bandwidth. I normally get 80 to 250gb all the time. I am a computer user who has to use powerful computers that require 86X programs. Not an ARM Snapdragon processor. I love the upgrade to buy more data when needed since my requirements vary.

JULIA !!!!!

Julia answered my questions with the utmost professionalism and genuine kindness! I kept throwing out more questions and she answered all of them. Initially she navigated through my phone and helped me change settings to rectify the problem I was having with no sound. I appreciate the Julia’s of the world!!