My VOIP disaster, saved by Tella.

I appreciate everything that everyone at Tella have done for me. My previous VOIP provider broadcast announced that they were shutting down all services and closing in 5 days. Shortly after, they closed their website and closed access to all online customer services. They recommended another VOIP service that looked even sketchier, and which offered a reward for each new customer referred. Since everyone affected was referred by the closing VOIP, I assumed that the first VOIP would get all those sweet referral fees for referring their customers. The second sketchy VOIP took my money and did not set up a phone number for me; also their support Chat Line did not open a chat page and their phone support was not available. Both the first and second VOIP services forced me to lose my primary phone number, which I've used for nearly 30 years, and which I used as an overseas expat. So, after researching "VOIP with the best service ratings", I signed up with Tella. Tella service has been spectacular; far exceeding my expectations. I'll be sure to recommend Tella to everyone who could use Tella's service.

Transferring landline number quickly…

While I was adding a line and porting our number, I needed to call with a question. I also called yesterday before I ordered the Sim card, and both ladies were very helpful. Since our voipo was closing in a few days, I needed to transfer the number quickly, and the first lady told me I could order it from Amazon. Everything is complete now with the porting, and I appreciate the help. It's good that you are accessible. Thank you! Phyllis Shelley

Opening a second line was simple…

Opening a second line was simple and this allowed the porting of my Skype number which happened instantly.