Affordable Pricing

The prices of plans are amazingly affordable and the overview given on the app/site are very helpful. The website layout is easy enough to navigate where as the app seems to have less features/control but can still be pretty convenient (although adding more high speed within the app would be pretty nice). Only thing I have an issue with is not having the option to renew your subscription ahead of time. It's not much of an issue as I don't normally use a lot of my high speed in my unlimited plan, but I would like to have to option to renew before the expected date as it would be very useful for vacations or road trips when you run out of high speed and have no access to a public WiFi network. I do enjoy having unlimited but sometimes the slower speed makes it impossible, or at least more difficult, to use even the Tello website when trying to simply add more high speed data.

Tello is great!

The website as fast and responsive and everything I needed such as porting and plan switching was easy to find and use. I ordered a 25$/month unlimited plan and ported over my old number in 20 minutes all online. Love the service I now have two lines!

When I ported my number it was quickly…

When I ported my number it was quickly accepted but I couldn’t get the phone to work at all. Without the use of the unusable phone, I needed to get help through their online service, a question and answer at a time. But they gave me the info to resolve the problem, a message at a time, and things worked out fine.