My service was automatically renewed…

My service was automatically renewed and I did not need it it. I called to make sure it was cancelled and my money refunded. It was handled effectively and efficiently. Fernanda who was the service rep was great.

Been great

Been great. No issue just works perfectly. The biggest for me, is no contract. You can adjust to higher data or stay on the budget you like. I switched from unlimited to a more affordable for me and I'm happ. No stress no hustle. Just adjust to your liking.

Luciana was so helpful courteous

Luciana was so helpful courteous. I was having a lot of issues with my previous carrier trying to port into Tello. She listened patiently, reached out to higher level management. She really went above and beyond to make sure she was able to resolve all my concerns (which stemmed from my previous carrier). I was so impressed that I asked her how I can give feedback because she deserves to be recognized. I would recommend Tello because from the smaller companies which offer affordable plans, Tello stands out for customer service.