I had the challenge to activate an…

I had the challenge to activate an eSimcard on my new Tello supplied Samsung Galaxy phone and was not able to make the service work despite working on it for days. Finally I decided to call the tello customer service and a gentleman named Abdrei helped me. He was very helpful, knowledgeable and patient guiding me through the indeed complicated steps I couldn't do by myself. Thank you Mr Andrei for your great support. My service is now up and running flawlessly.

I was struggling on my end and started…

I was struggling on my end and started getting a bit of anxiety but the customer support agent helped me understand the steps and even emailed me them too (because i couldnt set up e-sim while actively in a call) awesome service :D

I have never had a problem with them…

I have never had a problem with them for the 4-5 years I've used them...and you can't beat the price.