It was a pleasure to speak with Darrel

It was a pleasure to speak with Darrel, who listened to my problem and helped me reactivate my Sim and port my number. He was so calm and humble that I don't see that quality very often. He spent 25 to 30 minutes on the phone with me without showing any frustration or unease. I wish I could thank him in person. It also shows Tello hires the best people and is a great company to do business with, providing low-cost cell phone service.

I found the website confusing

I found the website confusing. The salvation was that when I called Customer Service they were excellent in resolving my issues.

Tello is the best

Tello customer service is truly outstanding. It seems they've put together a group of friendly tech geniuses with superior communication skills who just at their phones 24 hours a day hoping someone will call with a question. We love tello! The rates are crazy inexpensive, the available cell phones on the website are a fraction of what I could have paid elsewhere. I love this company. I've never had a bad experience -- only good ones.