Unbelievablyconvenient tech support

Unbelievablyconvenient tech support. One person, one call, no waiting. I had user issues with my eSim and the issue was resolved before I finished the call. Very smart people working here.

Great Service and Easy To switch from Mint

The agent I spoke with Maurice was exceptional. Tello was extremely easy to port into, the whole process took maybe 10 minutes. My husband also signed up and soon we will be adding a pay as you go line for our tween girl. It's been about a week since we started service with Tello and no disappointments! No streaming lags and the phone app very easy to install and use.

Purchase was fine but a waste of money.

Purchased $20 worth of additional data for my wife’s phone. The transaction was easy and the data was immediately available. The reason I am only giving 4 stars is because I previously bought $20 “pay as you go” for my phone because I was traveling to Canada and wanted to use my phone. I did, using exactly $1.15 for international roaming, leaving an unused balance of $18.95. I could not use that money to buy data for my wife and I doubt I will be traveling internationally again. I cannot apply the $18.95 to my monthly charge so I guess I will just have to kiss that money goodbye. It’s a bit of a shame.