Sneak peek:

Outstanding service/support from Tello reps!

First of all, Kudos to Alexander and Nicole--Thank you!! I was looking for a basic stripped-down plan (ZERO FRILLS-just 300min/No Data) to take over my home VOIP phone service by a major cable provider and came across Tello. I took some time to carefully read over the information on their website, and decided their plans and options were very good and flexible for my needs (and I suspect they will be for many others). The online process was easy and straightforward from the start. Selecting a plan, with a truly inexpensive device like the TCL Flip2 w/sim (4/8/26) to pkg receipt (4/11/26) was efficient and fast. Their responses to my two issues (1. Accidently ordering a sim without a device and 2. Requesting a one-time change for an assigned number because of technical issues) was quick, professional and friendly. Tello quickly responded to my email queries/technical issues. Alexander and Nicole were great during the entire process. You can also get online (via chat) with a representative if they're available. The service uses T-Mobile towers. I tried several times and it works well for me. I chose to not have a data plan because I just using it as a house phone. I still get text messages without any issues. And that considering I decided to just get their cheapest flip phone with 4G! My plan stripped plan also covers 5G networks. Don't know what the other user was referring to when they mentioned" you get what you pay." Ok so the toll-free number might make it a challenge to get a live person, but there's a chat and email you can use, and I think it works pretty well. I'll come back an update if things change.

Nicole answered all my questions…

Nicole answered all my questions promptly. She seemed to know them at the tip of her fingers. She was Patient, polite, courteous and helpful. She is an asset to your company

Worth Every Penny

I travel to the USA a fair amount, having a dedicated US chip makes reservations, paying for parking and lifein general easier. Tello are amazing, I buy an E sim prior to leaving and it works wonders on arrival, I can even use it in the UK over WIFI to call and make reservations from the UK before I leave. It is the best circa £25 I spend while away, unlimited texts calls and 50GB of data. I still take my UK mobile but turn this off during the night and use my Tello mobile as an emergency number should I be needed urgently at an unreasonable hour.