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Got a question? We have the answer!

Can I top up my data balance via SMS?

Sure! Topping up your data balance or renewing your entire plan is as easy as sending a quick text message.
To top up your data balance send an SMS to 800 with the text "ADD1GB", "ADD3GB" or "ADD5GB".
If you want to fully renew your plan send an SMS to 800 with the text RENEW.
You can also top up your PAYG credit by sending an SMS to 800 with the text "ADD10PAYG" or "ADD20PAYG".
Please visit your online Tello account and make sure you have a saved credit card on to use this feature.

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