Help Center

Device Compatibility & SIMs

• Will my phone work with Tello?
• Does my phone need to be unlocked?
• What kind of SIM is required to use the Tello service?
• What's the expiry date of a Tello SIM?
• Where can I find the IMEI?
• Do you have an app I can use?
• Does Tello work in Puerto Rico?
• Why did the physical SIM service stopped working after switching to eSIM?