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Help Center

Got a question? We have the answer!

How can I buy a phone from Tello?

All Tello Phones on our website are Tello compatible and unlocked and ready to activate and use.
Take a look at our phone selection.

Just note that when you arrive on the Checkout Page, you should click the "Buy SIM" button (even though all our phones come with a free SIM).
You will see that the SIM is then discounted 100%.

Delivery
  • Your phone will arrive in a plain generic packaging box with simply the device, battery & charger.
  • It will not contain any manual or guide or accessories.
  • The phone manual is available in your online account, however.
Simply go to our Phones page, click "View Details" and scroll down to the Tech Specs section where you will see "User Manual".

Once you have received and successfully activated the Phone/SIM in your online account, you can then port in your own number to us by submitting a port-in.
The port-in form will only become available & visible after a successful SIM activation and it can only be done from your online account.

Can't find what you're looking for?

Contact Tello Support