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Will "Free International Calling" work when I’m outside the USA?

Yes. It certainly will. The "Free International Calling" feature depends only on where you are calling, not where you are calling from. However, for the service to work abroad, you will still need a network connection. We have a few options for you to accomplish this:

1. Wi-Fi Calling & Text
This is a feature available on the vast majority of Tello-compatible phones and you can check your phone settings to confirm.
It allows for calling & texting (sending & receiving) via the closest available Wi-Fi network which could be at a hotel, your office, at home, or even a Wi-Fi hotspot.
If you have set up Wi-Fi Calling correctly, it does not use up data from your Tello data plan, it just uses minutes from your calling plan as long as the destination you are calling is included in our 60+ countries list.
See full details on this blog.

2. International Roaming.
You can now benefit from international roaming in 250+ countries and territories.
Roaming calls, texting, and data costs are charged from your Pay As You Go balance, so you need a minimum of $5 Pay As You Go credit to activate international roaming.
Check our International Roaming page rates and information.

3. "My Tello" App
You also have the option of using our free "My Tello" app to make calls through Wi-Fi.
You cannot RECEIVE calls via the App and texting is also NOT available via the App - it is only to make calls.
The "My Tello" app is free to download for iOS and Android users.
To make a call, simply dial the destination number from the keypad (always include country code) or choose from your phone "Contacts" tab (ensure the number is in international format).

Please note that using the App to make calls will also deduct the minutes of your plan.

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