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How can I change the phone on my Tello line?

The Tello SIM card you already have can be used with any other Tello compatible and unlocked device.

To change the phone on your current Tello line, the first thing to do is confirm that your new phone is Tello compatible.
To do this, enter the IMEI of the new phone into our device checker.
Assuming your new phone receives the "Awesome" result on our device checker page and you have confirmed with your current provider that it is unlocked, simply take the Tello SIM from your current phone and insert it into your new compatible phone.

Restart your new phone, follow any on-screen steps provided and your device should start to automatically activate the Tello service.

If your phone does not activate automatically, please wait 30 minutes, then reboot your phone and try again.
You can also manually activate your phone by following the steps under the FAQ at the bottom of the "My SIM" page in your online account.

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