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Help Center

Got a question? We have the answer!

My battery does not last long, what can I do?

Please make sure that you check the standard battery life for your device in the device manual at https://tello.com/phones.
The battery life should have at least 80% of the original capacity of the battery life stated in the manual.

If you determine the battery is draining too fast, please try the following:
  • Select settings to save battery
    Change screen display
    Disable keyboard sound and vibration settings

  • Reduce battery discharge in the background
    Limit the apps that use the most battery

  • Enable smart battery and battery optimization options
    Disable power-hungry features
    Delete unused accounts

  • Take care of your device's battery
    Keep the battery at low temperatures
    Charge your device (just enough)
If you still require assistance, email our support team with the details.

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