Help Center

Please make sure that you check the standard battery life for your device in the device manual at https://tello.com/phones.
The battery life should have at least 80% of the original capacity of the battery life stated in the manual.

If you determine the battery is draining too fast, please try the following:

• Select settings to save battery
  Change screen display
  Disable keyboard sound and vibration settings


• Reduce battery discharge in the background
  Limit the apps that use the most battery


• Enable smart battery and battery optimization options
  Disable power-hungry features
  Delete unused accounts


• Take care of your device's battery
  Keep the battery at low temperatures
  Charge your device (just enough)

If you still require assistance, email our support team with the details.