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How can I delete my payment method?

Please be advised that before you delete a payment method, you need to first ensure that any existing subscriptions have a valid payment method (card or PayPal account) from which to be billed.

To delete a payment method please follow these simple steps:
  • Go to the Payments tab of your online account
  • Find the payment method you want to delete and click "Remove".
  • If the "Remove" button does not act, it means that this payment method is already in use for an existing subscription. To rectify this you first need to register a new payment method by clicking "Add New Card" or placing a new order with PayPal.
  • Then save that new payment method for your existing subscription(s).
  • Once you replace the old payment method with the new payment method, click on the "Remove" button and it will delete the old payment method from your account.

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