Help Center

Please be advised that before you delete a payment method, you need to first ensure that any existing subscriptions have a valid payment method (credit card, PayPal, Apple Pay or Google Pay) from which to be billed.

To delete a payment method please follow these simple steps:

• Go to the Payment tab of your online account
• Find the payment method you want to delete and click "Remove".
• If the "Remove" button does not act, it means that this payment method is already in use for an existing subscription. To rectify this you first need to register a new payment method by clicking "Add New Card" or placing a new order with other payment methods, such as PayPal, Apple Pay or Google Pay.
• Then save that new payment method for your existing subscription(s).
• Once you replace the old payment method with the new payment method, click on the "Remove" button and it will delete the old payment method from your account.