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When does the automatic plan renewal occur?

Monthly Plans last for 30 days only and automatic renewal will occur anytime between 5 AM EST and 11 AM EST on the 30th day.
For example, if you purchase a plan on July 5th (anytime, morning or evening) that plan will automatically renew on August 4th anytime between 5 AM and 11 AM EST.

Any changes you want to make to your active plan must be made at least 24 hours before the renewal date.
Please note our Customer Support team will not add back balances to your account if you forgot to manually renew/change your plan or the 48-hour notification failed or your billing failed.

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