Help Center

If you no longer have an active Plan - you canceled or your automatic billing failed - you have 5 days from the end of the last billing cycle to decide what to do with your number.
If no action is taken within the week after that, your number will be permanently expired and it will not be retrievable.

If you want to keep your number, you have 2 options:

• initiate the port-out process from your online account as soon as your billing cycle ends, or
• purchase a plan from us before your number expires.