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Help Center

Can I return a device I bought with Affirm?

Yes, you can return any device purchased with Affirm by initiating the standard Tello return process.
If you need to return a phone purchased from Tello, please note that this can only be done within 30 days from the purchase date.

To proceed, contact our Customer Support team within this warranty period. They will help you ship the phone back to the provider free of charge.

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