Help Center

New to Tello

Learn about our plans, coverage, services, and how to get started with Tello.

• How can I get started with Tello?
• What network does Tello use?
• What's included in my Tello plan?
• Why choose Tello?
• Will my phone work with Tello?
• How do I know if I have coverage in my area?
• Does my phone need to be unlocked?
• What kind of SIM is required to use the Tello service?
• How does Pay As You Go work?
• Who is Tello?
• I just placed my 1st order. What is my Tello phone number?
• What kind of devices will work with Tello?
• Do you have an app I can use?
• Does Tello offer a free trial period to test the service?
• Can I use WhatsApp with Tello?
• Does Tello offer discounts for senior citizens?
• Does Tello work in Puerto Rico?
• Can I use the Tello service in Alaska?
• Is Tello participating in the Affordable Connectivity Program (ACP)?
• Do you have any deals right now?
• What plans does Tello offer?
• How can I become a customer?
• What’s the cheapest Tello plan?