Help Center

Number transfer

Transfer your number to Tello or check your port-in status.

• Where can I find my Port Out information?
• How can I bring my current number to Tello?
• I received my Tello SIM/Phone today. How can I port my number?
• I joined Tello. How can I keep my phone number?
• Can I port in my Canadian number?
• Can I transfer my VoIP or Landline to Tello?
• My port-in request says "Failed" and gives a reason. What do I do?
• My port in request says "In Progress" but it's now past the "Estimate completion date" stated on my port request. How do I proceed?
• My port in request says "Failed" but does not give the reason why? How do I proceed?