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How is Wi-Fi Calling & Texting Charged?
Wi-Fi Calling and Texting is a built-in feature of your Tello service — there is no extra monthly fee to use it.
Instead of using a cell tower, your phone uses a Wi-Fi connection, but the "cost" of the activity is handled just like a regular call or text.
How it Works
Everything you do over Wi-Fi comes out of your existing balance:
✅ Pro-Tip
Wi-Fi Calling is perfect for staying connected in areas with a weak cellular signal or when traveling abroad, as it treats your calls and texts as if you were standing right here in the US.
Next Steps
Instead of using a cell tower, your phone uses a Wi-Fi connection, but the "cost" of the activity is handled just like a regular call or text.
How it Works
Everything you do over Wi-Fi comes out of your existing balance:
- Calling the US (or 60+ included countries): Minutes are deducted from your monthly plan balance.
- Receiving Calls: No matter where the call comes from, the minutes are deducted from your plan balance.
- International Calls (Destination Not included): If you call a destination not included in our plans (like Cuba), it will be charged to your Pay As You Go balance.
- Texting: Wi-Fi texts are deducted from your plan’s text balance just like regular texts.
✅ Pro-Tip
Wi-Fi Calling is perfect for staying connected in areas with a weak cellular signal or when traveling abroad, as it treats your calls and texts as if you were standing right here in the US.
Next Steps
- Make sure you have an active minute balance to use these features.
- Check out our guide on How can I use Wi-Fi Calling? to get it set up on your device.
- If you're calling abroad, verify if your destination is one of the 60+ included countries.
