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What's an eSIM and how does it work?

An eSIM is essentially a digital version of the traditional SIM card. Instead of sliding a piece of plastic into your phone, the "chip" is already built into your device's hardware. It holds your Tello plan and phone number just like a regular SIM, but without the wait.

Compared to a regular SIM card, the eSIM offers some benefits:
  • No need for delivery: You can activate your plan the moment you finish checking out. No more waiting 3–5 days for a package.
  • Dual SIM options: Using an eSIM leaves your physical SIM slot free, making it easy to use two lines on one phone (perfect for travel or business).
  • You can manage your eSIM from your account online and device settings, no need for paperclips.

Ready to get started?
First things first: your phone needs to be eSIM-capable. You can quickly verify your device on our Bring Your Own Phone page..

Once you’ve confirmed your phone is ready, just follow the installation steps.
Note: Tello does not support external eSIMs. A compatible device is required.

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