Help Center
Quick Links
Can I replace my physical Tello SIM with an eSIM?
If you are currently using Tello services and wish to switch from a regular SIM card to an eSIM or just swap devices with eSIM, follow these steps:
- Log in to your Tello account.
- Go to the My SIM section.
*If you have multiple lines, ensure the correct phone number is selected in the My Number field. - Click on the "Switch to eSIM" button.
- Follow the prompts to complete the required fields.
Note: You will need your account Security PIN for this action. - Finally, click the “Activate” button to generate the eSIM.
- To activate your eSIM check the eSIM Installation Steps.
