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How are international calls charged?

The cost of an international call depends entirely on where you are calling. At Tello, we keep it simple by splitting destinations into two categories: Free Destinations and destinations that will require Pay As You Go.

1. Calling a "Free Destination"
If the country you are calling is on our Free Destinations List:
  • Cost: No extra cost!
  • How it’s deducted: Every minute of international talk to a free destination will be deducted from your plan balance (minutes), just like a local call.

2. Calling a "Pay As You Go" Destination
If the country is not on the free list:
  • Cost: You will be charged a specific rate per minute.
  • How it’s deducted: These calls are charged from your Pay As You Go (PAYG) credit balance.
  • Check the Rate: You can look up the specific per-minute rate for any country on our International Calling page.

Check the Rate:
You can look up the specific per-minute rate for any country on our International Calling page.

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