Help Center

A Data Add-On is a quick way to top up your high-speed data balance without waiting for your next billing cycle. It’s the perfect "boost" if you run low before your plan renews!

Available Options
Currently, you can choose from these high-speed data boosts:

• 1 GB
• 3 GB
• 5 GB

✅ Important Rules to Remember

• Expiration: Any Data Add-On you purchase will expire at the end of your current billing cycle.
• Remaining balance: Any unused data from your Add-On will expire when your automatic renewal (Autopay) occurs.
• Rollover Tip: To keep your unused Add-On data and roll it over to the next month, you must manually renew your plan at least one day before your Autopay date.

How to Buy a Data Add-On
You have two easy ways to get more data:

Option 1: From Your Online Account

• Log in to your Tello account.
• Look for the blue button labeled "Add more high-speed data".
• Follow the prompts to checkout.

Option 2: Via Text Message (SMS)
Simply text your choice to 800, you can text the following options:

• ADD1GB
• ADD3GB
• ADD5GB