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What's included in my Tello plan?
Every Tello plan is packed with extra features at no extra cost.
Global & Local Calling
International Calling: All plans (except data-only) include calls to 60+ countries at no extra cost. If you talk to a friend in Canada for 20 minutes, it simply uses 20 minutes from your plan balance.
3-Way Calling: Easily add a third person to your call so everyone can chat at once.
Data & Connection
5G Access: If you have a 5G phone and coverage, you’ll get our fastest speeds automatically. Check our Coverage map to see the signal in your area.
Hotspot: Share your data with other devices for free! It just uses your existing data balance. If you're on the Unlimited Data plan, you get 10 GB of hotspot included.
Traveling Abroad
Roaming: You can use Tello in 200+ countries. These costs come out of your Pay As You Go balance. You'll need at least $5 in that balance to turn roaming on via your My Settings page.
Wi-Fi Calling & Text: Use a Wi-Fi network to call and text just like you're at home. Most phones support this—check out our blog for more details.
"My Tello" App: Download our app on iOS or Android to make outgoing calls over Wi-Fi. (Note: The app doesn't support incoming calls or texts).
Helpful Extras
Visual Voicemail: This works for both Android and iOS if your phone has it built-in. Tello isn't compatible with most 3rd party apps, but you can use the "T-Mobile Visual Voicemail" or "My Visual Voicemail" apps if needed.
2FA (Security Codes): You can receive shortcodes and 2-factor authentication messages on your line. Just a heads up: codes sent from international numbers might not always be supported.
Note: Tello does not provide a 411 directory assistance service.
Global & Local Calling
International Calling: All plans (except data-only) include calls to 60+ countries at no extra cost. If you talk to a friend in Canada for 20 minutes, it simply uses 20 minutes from your plan balance.
3-Way Calling: Easily add a third person to your call so everyone can chat at once.
Data & Connection
5G Access: If you have a 5G phone and coverage, you’ll get our fastest speeds automatically. Check our Coverage map to see the signal in your area.
Hotspot: Share your data with other devices for free! It just uses your existing data balance. If you're on the Unlimited Data plan, you get 10 GB of hotspot included.
Traveling Abroad
Roaming: You can use Tello in 200+ countries. These costs come out of your Pay As You Go balance. You'll need at least $5 in that balance to turn roaming on via your My Settings page.
Wi-Fi Calling & Text: Use a Wi-Fi network to call and text just like you're at home. Most phones support this—check out our blog for more details.
"My Tello" App: Download our app on iOS or Android to make outgoing calls over Wi-Fi. (Note: The app doesn't support incoming calls or texts).
Helpful Extras
Visual Voicemail: This works for both Android and iOS if your phone has it built-in. Tello isn't compatible with most 3rd party apps, but you can use the "T-Mobile Visual Voicemail" or "My Visual Voicemail" apps if needed.
2FA (Security Codes): You can receive shortcodes and 2-factor authentication messages on your line. Just a heads up: codes sent from international numbers might not always be supported.
Note: Tello does not provide a 411 directory assistance service.
