Help Center
Quick Links
How do I enable mobile Hotspot?
Your Tello plan already includes the Mobile Hotspot feature at no extra cost! Your hotspot simply uses the data from your monthly balance.
Quick Setup Guide
⚠️ Important Details
Quick Setup Guide
- For iPhone (iOS):
- Open Settings.
- Tap Cellular (or Mobile Data), then Personal Hotspot.
- Toggle the switch to ON.
- For Android:
- Open Settings.
- Tap Connections or Network & Internet.
- Select Mobile Hotspot and Tethering.
- Toggle Mobile Hotspot to ON.
⚠️ Important Details
- Data Usage: Hotspot data pulls directly from your monthly plan. If you are on the Unlimited Data plan, you have 10GB specifically allotted for hotspot use.
- Balance check: If you're on the Unlimited Data plan, you can check your Hotspot balance by texting BALANCE to 800. If you have Hotspot usage, your remaining Hotspot balance will be included in the SMS.
- Automatic Shut-off: If your Plan Data runs out and your Pay As You Go balance falls below $0.50, the hotspot will be automatically disabled until you top up.
