Help Center

For your security, all account updates must be done by you through your online account. Our support team cannot change these details for you.

Steps to Update Details:

• Go to the "My Information" tab in your online account.
• Click the green "Change" button next to the information you want to update (like your name or address).
• Enter your new details and click "Save."

Updating Your Email, Password, or PIN
To change your sensitive login info (Email, Password, or Security PIN), you will be asked to enter your current Security PIN first. This ensures it's really you making the change!

What if I forgot my Security PIN?
If you can’t remember your PIN, don’t worry! You can reset it easily:

1. Go to the Reset Security PIN page.
2. Confirm the phone number where we should send the reset code.
3. Click the blue "Request Reset Code" button.
4. You will receive a temporary code via SMS.

⚠️ Important: Make sure your phone's SMS service is ON to receive the code. Once you get the temporary PIN, log in and change it to a permanent number that you can easily remember.