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I require my records for a subpoena for legal purposes. How can I retrieve this?
If you need your official records for a subpoena or other legal matters, we can help you get the necessary documentation. You will need to submit a formal request to our support team with specific details.
Information Required for Your Request
To process this, please provide the following:
You should send this information directly via email to Tello Support. Since these are sensitive records, ensure you are contacting us from the email address registered to your Tello account to help with the verification process.
✅ Pro-Tip: Check Your "Activity" First
For standard records like outgoing call logs, text timestamps, or data usage, you can often find what you need instantly. Log in to your Tello account and head to the Activity section. This might save you the time of waiting for a formal legal response
Information Required for Your Request
To process this, please provide the following:
- The Subpoena Documentation: A digital copy of the official legal order.
- Requesting Organization: The full name of the law firm, court, or agency asking for these records.
- The name of the person in charge of the investigation or case.
- Purpose of Request: A short description of why these records are needed (the "utility" of the document).
You should send this information directly via email to Tello Support. Since these are sensitive records, ensure you are contacting us from the email address registered to your Tello account to help with the verification process.
✅ Pro-Tip: Check Your "Activity" First
For standard records like outgoing call logs, text timestamps, or data usage, you can often find what you need instantly. Log in to your Tello account and head to the Activity section. This might save you the time of waiting for a formal legal response
