Help Center

SIM card

• What should I do if I get an "eSIM cannot be added" or "Unsupported eSIM" error?
• Why does it say my eSIM code is no longer valid?
• What should I do if I get an error during my eSIM activation?
• Where do you ship, and how do I make sure my package arrives safely?
• What is a contact number and why do I need one?
• Can I make payments in advance?
• How do I disable the voicemail feature on my line?