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I have multiple lines to activate and I received multiple SIMs. Which SIM should I activate for which line?
If you ordered several lines and received multiple SIM cards, you might be wondering which SIM belongs to which plan. Since each SIM is blank until activated, you have full control over how they are assigned.
How to Match SIMs to Plans
Activate the SIM cards one at a time and label each card or the phone it’s inserted into to avoid confusion later.
How to Match SIMs to Plans
- Pick Any SIM: You can use any of the SIM cards for any of the plans you ordered. There is no pre-set link between a specific plastic card and a specific plan.
- Track the SIM Number: Each SIM has a 20-digit number printed on the back and on the larger plastic card. When you activate a SIM, make a note of which phone or person is using that specific 20-digit number.
- Match by Tracking Code: To be 100% sure which order you are working on, go to the "My SIM" page in your account. Under "Confirm Your Delivery," you will see a tracking code. Match this code to the one on the shipping envelope to identify which plan you are currently activating.
Activate the SIM cards one at a time and label each card or the phone it’s inserted into to avoid confusion later.
