Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello

Help Center

How can I become a customer?

Joining Tello is quick and easy! You can set up your service in just a few minutes by following these steps:

Step 1: Create Your Account
Sign up for a free Tello account. This is where you’ll manage your plans and tracking.

Step 2: Check Coverage & Compatibility
Before you buy, make sure your area has great coverage and that your phone is compatible with our network.

Step 3: Build Your Plan
Pick a plan that fits your life. You can choose exactly how much data and how many minutes you need.

Step 4: Choose Your SIM Type
At checkout, you'll choose how you want to connect:
  • eSIM (Instant): If your phone supports it, you can activate your service immediately after checkout.
  • Physical SIM: We’ll ship a 3-in-1 SIM kit to your door.

Step 5: Activate & Go!
Once you have your SIM or eSIM, just follow the activation prompts in your Tello account. You’ll be up and running in no time!

Didn't find what you're looking for?

Tello AI

To improve your experience, this chat is recorded and processed by AI. By continuing, you agree to our Privacy Policy. Please avoid sharing sensitive personal details like passwords or credit card numbers here. For account-specific or critical matters, please confirm with Tello Support.
Hi 👋 I’m Tello AI, your virtual agent at Tello 💙

I'm here 24/7 to help with your account, eSIM activation, plans, or number transfers - just type your question below to get started ✨