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Help Center

How can I become a customer?

Joining Tello is quick and easy! You can set up your service in just a few minutes by following these steps:

Step 1: Create Your Account
Sign up for a free Tello account. This is where you’ll manage your plans and tracking.

Step 2: Check Coverage & Compatibility
Before you buy, make sure your area has great coverage and that your phone is compatible with our network.

Step 3: Build Your Plan
Pick a plan that fits your life. You can choose exactly how much data and how many minutes you need.

Step 4: Choose Your SIM Type
At checkout, you'll choose how you want to connect:
  • eSIM (Instant): If your phone supports it, you can activate your service immediately after checkout.
  • Physical SIM: We’ll ship a 3-in-1 SIM kit to your door.

Step 5: Activate & Go!
Once you have your SIM or eSIM, just follow the activation prompts in your Tello account. You’ll be up and running in no time!

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