Help Center

To get your Tello service up and running on your iPhone, you may need to manually update your APN (Access Point Name) settings.

Where to find these settings
Depending on your version of iOS, go to:

• Settings ≫ Cellular ≫ Cellular Data Network
• OR
• Settings ≫ Mobile Data ≫ Mobile Data Network

Required APN Settings
Enter the information exactly as shown below. It is important to leave all other fields blank.

• Mobile Data
  APN: wholesale
  Leave everything else blank.


• MMS
  APN: service
  MMSC: http://wholesale.mmsmvno.com/mms/wapenc
  Leave everything else blank.


• Personal Hotspot
• APN: wholesale
  Leave everything else blank.

Now double-check that the iOS software is updated, restart your phone, and test the service again.