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How do I set up & access my Voicemail?
To set up your Voicemail for the first time, or to set it up again (Voicemail invalid message), follow these steps:
Turning OFF Voicemail will permanently delete all saved messages. Once deleted, they can not be recovered.
If you forget your Voicemail password, dial #793# on your Tello phone and follow the prompts to retrieve it. Once retrieved, we recommend that you change it.
Rest assured none of your messages will be deleted when you reset your Voicemail password.
For iPhones, you can also reset the Voicemail password by heading to Settings > Phone and tapping Change Voicemail Password.
To access your Voicemail from another line, dial your number from the external line.
When your Voicemail greeting begins, dial * and when prompted enter your Voicemail password.
You can store up to 45 messages on your Voicemail regardless of the device you use.
Voicemail auto-purges saved and unsaved messages after 30 days unless they are resaved on the Voicemail center.
However, turning your Voicemail OFF and ON will delete saved messages & saved greetings.
- Press and hold the 1 key or dial 123 on your device.
- You will be automatically connected to your voice mailbox and be prompted to set up your Voicemail password.
- When prompted, enter a new 4-9 digit password, then press the # key.
- You can not use repetitive or sequential numbers.
- Press # to keep the Voicemail password or press * to change it.
- Follow the prompts to choose your security level & record your name & greeting (4 minutes max for all devices).
- Your Voicemail should now be ready to use.
Turning OFF Voicemail will permanently delete all saved messages. Once deleted, they can not be recovered.
If you forget your Voicemail password, dial #793# on your Tello phone and follow the prompts to retrieve it. Once retrieved, we recommend that you change it.
Rest assured none of your messages will be deleted when you reset your Voicemail password.
For iPhones, you can also reset the Voicemail password by heading to Settings > Phone and tapping Change Voicemail Password.
To access your Voicemail from another line, dial your number from the external line.
When your Voicemail greeting begins, dial * and when prompted enter your Voicemail password.
You can store up to 45 messages on your Voicemail regardless of the device you use.
Voicemail auto-purges saved and unsaved messages after 30 days unless they are resaved on the Voicemail center.
However, turning your Voicemail OFF and ON will delete saved messages & saved greetings.
