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Help Center

How can I buy more data?

If you're running out of data before your next billing date, you have a few options:

1. Data Add-On: Best if you want to keep your current billing date. You can buy 1GB, 3GB, or 5GB.

2. Data Auto Refill: You can also turn Data Auto Refill ON from your account ≫ My Settings page. When your available data balance drops below 500 MB, 2 GB will be automatically added to your account, and you'll be charged $5.

3. Renew Now: Best if you want to reset your whole plan. This starts a brand-new 30-day cycle immediately and changes your billing date to today.

How to Do It
  • Online: Log in to your Dashboard and click the blue "Add more data", "Renew Now" button or turn Data Auto Refill ON.
  • By Text: Send ADD1GB, ADD3GB, ADD5GB, or RENEW to 800.
⚠️ Warning: Add-On Expiration
Data Add-Ons (added manually or automatically through Data Auto Refill) expire at the same time as your current monthly plan. Any unused data from an Add-On does not roll over to the next month, even if you manually renew.

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