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When does my billing cycle start and renew?
When does my service start?
Autopay starts from the time you've activated the service.
Your plan lasts for 30 days.
Need to change your plan? Be sure to do it through your online account at least 24 hours before your renewal date.
✅Quick Tip: Keep your payment info updated to avoid any service interruptions!
Autopay starts from the time you've activated the service.
- Physical SIM: Your 30 days start only when you activate it online after it arrives.
- eSIM: Your 30 days start immediately as soon as your order is processed.
Your plan lasts for 30 days.
- Example: Activate on July 5th → Renew on August 4th.
- Check your date: Hover over "Renewal Date" on your Dashboard to see your exact timing.
Need to change your plan? Be sure to do it through your online account at least 24 hours before your renewal date.
✅Quick Tip: Keep your payment info updated to avoid any service interruptions!