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How will I be charged for international roaming?
- If traveling in Europe:
Any active Tello monthly plan qualifies for the limited-time promo: Free roaming in Europe until September 30, 2026!
No PAYG credit is needed. Usage is drawn from your plan allowances.
Once your plan allowances are used up, any additional roaming usage will be charged from your Pay As You Go balance, if available.
For data connection, your monthly plan must include a data balance.
Check our European country list to make sure your destination is included. - If traveling in any of the other 200+ countries where roaming is available:
Standard roaming relies entirely on Pay As You Go (PAYG) credit.
Usage will be drawn from your credit balance.
If you need data, make sure Pay As You Go Data is also toggled ON in your online settings.
Check the roaming rates for your destination or Top up your credit.
*Roaming usage may appear with a delay (up to 7 days or more). Check that your line is not temporarily blocked due to a low or missing PAYG balance.
