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Help Center

Are the "New" devices you sell really new?

Yes, they really are new devices. Tello offers two types of new devices:
  1. Original Brand Box: These devices come in the original packaging with all the accessories included by the manufacturer.
  2. Repackaged Devices: These devices are delivered in a plain generic packaging box with all the accessories included by the manufacturer.
Pro-Tip
Regardless of the box it arrives in, a device labeled "New" is guaranteed to be unused and in pristine condition.

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