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What can I expect from a phone purchased from Tello?
All Tello phones are unlocked, Tello-compatible, and come with a 30-day warranty.
Phone Conditions
What’s in the Box?
⚠️ Warning:
All Tello phones come with a 30-day warranty.
Phone Conditions
- New: These come in the original brand box or a generic box (repackaged).
- Open-Box: Phones that were returned with little to no use. They are usually in like-new condition. They can be returned for various reasons, such as a customer changing their mind or not liking the color
- Refurbished (Grade A): Rigorously tested to look and work like new. They may have new (non-original) parts and have at least 80% battery capacity. Parts used during the reconditioning process (such as display, case, jack, etc.) are new but not original.
- Pre-Owned: Fully tested and certified to excellent functional standards with at least 80% battery capacity.
What’s in the Box?
- Your phone will arrive in either the original brand packaging or a generic box. It includes the device, battery, and charging cable.
- Not Included: Manuals, guides, earbuds, or other accessories.
⚠️ Warning:
All Tello phones come with a 30-day warranty.
