Help Center

Once your plan minutes are gone, you won't be able to make or receive calls. To get back to talking, you have two options:

Option 1: Add "Pay As You Go" Credit (Keep your billing date) This is the best choice if you just need a few extra minutes to last you until your next scheduled renewal.

• How it works: Purchase Pay As You Go (PAYG) credit from your dashboard.
• Bonus: PAYG credit also covers international calls, texts, and data.
• The Rule: This credit lasts for 90 days from your last purchase.

Option 2: Renew or Change Your Plan (Resets your billing date)
If you need a lot more minutes right now, you can simply start your next 30 days of service early.

Go to your Dashboard.

• To keep the same plan: Click "Renew Now."
• To choose a different plan: Click "Change Plan."

⚠️ Important: If you choose option 2, your old plan is canceled immediately and replaced with the new one. You will be charged today, and your 30-day billing cycle starts over from today.

✅ Plan tip:
We don't currently have an option to "schedule" a plan change for a future date. If you want a new plan to start exactly when your current one ends, make sure to make the change manually at least 24 hours before your next billing date.