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Why do I need to verify my identity?
We may ask you to verify your identity to help protect your account, prevent fraud, and keep our services secure.
The process is handled through a trusted identity verification provider. Depending on your situation, you may be asked to provide additional information or documentation.
If identity verification is required, you'll receive a secure verification link via email or SMS. The link is valid for 24 hours.
Don't worry — the process is simple, secure, and usually takes just a few minutes to complete.
Security reminder: Only submit the requested information or documents through the secure verification link provided by Tello. Never send identity documents directly via email, SMS, or other communication channels.
The process is handled through a trusted identity verification provider. Depending on your situation, you may be asked to provide additional information or documentation.
If identity verification is required, you'll receive a secure verification link via email or SMS. The link is valid for 24 hours.
Don't worry — the process is simple, secure, and usually takes just a few minutes to complete.
Security reminder: Only submit the requested information or documents through the secure verification link provided by Tello. Never send identity documents directly via email, SMS, or other communication channels.
