Help Center

My Plan

Manage your plan, renewals, balance, and features.

• Will unused service carry over to the next month?
• How can I change my Tello plan?
• Can I change my plan today to take effect on the next billing cycle?
• If I change my plan today, when am I charged?
• What happens to my plan balance if I change my phone plan?
• Will I be charged for calls to Toll-Free Numbers?
• How to manually renew my plan?
• My plan got canceled. How can I restore it?
• Can I save data while using a Tello plan?
• How much is the unlimited plan?
• Which plans include hotspot?
• What happens when my plan minutes are over?
• What if I want to reconfigure my plan before the 3-month deal expires?