Icons-MyTello Icons-MyTello Icons-MyTello Icons-MyTello

Help Center

Can I change my plan today to take effect on the next billing cycle?

The short answer is no. We don’t currently have an option to "queue" or schedule a plan change for the future.

What happens if I change it now?
If you change or renew your plan today, the switch happens instantly:
  • Immediate Replacement: Your current plan is canceled right away and replaced by the new one.
  • Immediate Charge: You will be charged for the new plan today.
  • New Billing Date: Your next Autopay date will reset to 30 days from today.
The Best Way to Transition
If you want to finish out your current data and have a new plan start right when your old one expires, here is the best way to do it:
  • Wait until the end of your cycle: Set a reminder on your calendar.
  • Make the change manually: Log in to your Dashboard and change the plan yourself.
  • Timing is key: Do this at least 24 hours before your next scheduled billing date.
This ensures you don't waste any of the service you’ve already paid for!

Didn't find what you're looking for?

Tello AI

To improve your experience, this chat is recorded and processed by AI. By continuing, you agree to our Privacy Policy. Please avoid sharing sensitive personal details like passwords or credit card numbers here. For account-specific or critical matters, please confirm with Tello Support.
Hi 👋 I’m Tello AI, your virtual agent at Tello 💙

I'm here 24/7 to help with your account, eSIM activation, plans, or number transfers - just type your question below to get started ✨